Email support
Use this address for account access, billing, cancellation, refund requests, privacy requests, or concerns about study content.
Help us find the issue
Include your account email, the page or exam involved, and a short description. For billing questions, include the payment date and receipt or transaction ID. For a question-bank issue, include the question ID if available.
Do not send passwords, sign-in codes, full card numbers, or sensitive medical information. Redact unrelated personal information from screenshots.
Privacy and account requests
You can use the same inbox to request access to, correction of, or deletion of your account data. Send your request from your account email when possible. We may need to verify account ownership before acting.
For details, see our Privacy Policy and Refunds & cancellation page.
Report a bug in the app
If you can sign in, open the account menu and select “Report a bug.” Email remains available if you cannot access your account.